Privacy policy
The short version
We keep the minimum needed to run TradeCatalog, we don’t sell data, we don’t use advertising or tracking cookies, and you can export or delete your data yourself at any time.
Who is responsible
- For your own login and billing details, Happy Webs Limited (Tameside, Greater Manchester, UK) is the data controller.
- For the customer details a supplier adds (names, contact emails, prices, orders), the supplier is the controller and we process that data for them, only to run the service.
What we hold
- Your name and email, and which workspaces you belong to.
- What suppliers put in: products, prices, customer names and contact emails, orders, and a log of who changed what.
- Support conversations you start with us.
- Billing details are held by Stripe; we only see your plan status, not card numbers.
Why
To provide the service you signed up for (contract), to keep it secure and working (legitimate interest), and to meet tax and accounting rules (legal obligation). We send emails only about your account, prices and orders, never marketing without asking.
Who else sees it
- Cloudflare: hosting, database, email sending and cookieless visit counts.
- Stripe: subscriptions, payments and tax.
Both may process data outside the UK under approved safeguards. We share nothing else unless the law requires it.
Cookies
Cookies keep you signed in, remember which customer account you’re ordering for, and save your chosen subscription currency. No tracking or advertising cookies, so there’s no cookie banner.
How long
While your workspace exists. When you delete a workspace or login it is removed at once; database backups roll off within 30 days. Demo workspaces are deleted after 3 hours. Billing records are kept as long as tax law requires.
Your rights
You can see, correct, export and delete your data from the app, or ask us at support@tradecatalog.app. If you’re a supplier’s customer, ask that supplier first. You can complain to the Information Commissioner’s Office (ico.org.uk).
See also the terms of service.